Stepstride is committed to ensuring that our website is accessible to people with disabilities. We strive to make the site user-friendly for all individuals, including those with disabilities, by following the Web Content Accessibility Guidelines (WCAG) and making necessary adjustments to provide an inclusive browsing experience. If you encounter any accessibility barriers on our site, please let us know so we can address the issue and assist you with the information you need.
ACCESSIBILITY STATEMENT
This statement reflects Stepstride's ongoing efforts to enhance the accessibility of our website for individuals with disabilities. We are dedicated to making our site inclusive and ensuring that all users can access the information they need.
What web accessibility means to us
At Stepstride, we believe in providing an equal opportunity for everyone to access and interact with our website. Web accessibility is about creating an online environment that allows individuals with disabilities to perceive, understand, navigate, and interact with the information presented on the site.
Our commitment to accessibility
Stepstride adheres to WCAG NDIS guidelines to ensure that our website is accessible to everyone. We have implemented various measures, including the use of assistive technologies, clear heading structures, alternative text for images, and accessible multimedia content, to support an inclusive online experience.
As a social services organization, Stepstride is dedicated to providing accessible services not only through our website but also in our physical offices and branches. We continuously review and improve accessibility arrangements to ensure that individuals with disabilities can access our facilities and receive the support they require.
The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to our partners. We therefore declare partial compliance with the standard for those pages.
Accessibility arrangements in the organization
At Stepstride, we are committed to ensuring our services and website are accessible to all individuals, including those with disabilities. We continuously strive to meet and exceed the Web Content Accessibility Guidelines (WCAG) 2.1 standards to provide an inclusive experience. Our team regularly reviews and updates our digital platforms, physical spaces, and communication methods to remove barriers and improve usability. We provide alternative formats for our content upon request and ensure our staff is trained to support diverse accessibility needs.
Requests, issues, and suggestions
We welcome and value your feedback regarding accessibility. If you encounter any difficulties using our website or accessing our services, please let us know. Your suggestions help us improve and provide a better experience for everyone. You can reach our accessibility support team by emailing accessibility@stepstride.com.au or calling [phone number]. We aim to respond to all inquiries promptly and work with you to resolve any accessibility issues.